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Artisan & Co.
Home
About us
Contact
BLOG
They are raving about us
Get Financed
Privacy Policy
More
  • Home
  • About us
  • Contact
  • BLOG
  • They are raving about us
  • Get Financed
  • Privacy Policy
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  • BLOG
  • They are raving about us
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  • Privacy Policy

Privacy Policy


Artisan & Co. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, phone system, and SMS communications via RingCentral.


1. Information We Collect

We may collect the following types of information when you interact with Artisan & Co.:

  • Personal Information: Name, phone number, email address, mailing address, and payment information.
  • Project Information: Details related to construction, remodeling, or other services you request.
  • Communication Records: Phone calls, voicemails, SMS text messages, and emails exchanged with our team.
  • Website Data: IP address, browser type, pages visited, and cookies to improve site performance and user experience.


2. How We Use Your Information

We use your information to:

  • Provide construction, remodeling, and related services.
  • Schedule consultations, appointments, and site visits.
  • Communicate via phone, email, and SMS regarding project updates, scheduling, invoices, and service reminders.
  • Process payments and send billing information.
  • Improve customer service and maintain business operations.
  • Comply with legal and regulatory obligations.


3. SMS Communications

By providing your phone number, you consent to receive SMS text messages from Artisan & Co. for purposes such as:

  • Appointment reminders and scheduling updates.
  • Project updates and on-site notifications.
  • Billing, invoices, and payment reminders.
  • Customer feedback and service-related communication.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. Standard message and data rates may apply.


4. Information Sharing

We do not sell or rent your personal information. We may share your information only with:

  • Trusted subcontractors, vendors, or service providers working on your project.
  • Third-party platforms (such as RingCentral) used to facilitate communication.
  • Legal authorities if required by law or to protect our rights.


5. Data Security

We use industry-standard security measures to protect your personal information. While no system is 100% secure, we take reasonable precautions to prevent unauthorized access, disclosure, or misuse of your data.


6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections or updates to your information.
  • Withdraw consent for certain communications, including SMS.


7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.


8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Artisan & Co.

Phone: (818) 287-8880

Email: info@artisanco.com

Website: www.artisanco.com

Copyright © 2025 Artisan & Co. - All Rights Reserved.

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